If you’re fortunate enough to own an LG refrigerator, you can rest assured that it’s backed by a comprehensive warranty. But how does this warranty work? What does it cover, and what are the limitations? Read on to discover everything you need to know about LG refrigerator warranties.
Understanding the LG Refrigerator Warranty
LG offers various warranty options for its refrigerators, depending on the model and purchase date. Typically, LG refrigerators come with a one-year limited warranty for parts and labor and a ten-year limited warranty for the linear compressor.
Coverage Under the Warranty
The LG refrigerator warranty covers defects in materials and workmanship that occur during normal use. This includes repairs or replacements for faulty parts, such as:
- Compressor
- Condenser
- Evaporator
- Thermostat
- Door gaskets
- Ice maker
- Water dispenser
Limitations and Exclusions
While the LG refrigerator warranty provides comprehensive coverage, there are certain limitations and exclusions:
- Damage caused by misuse, abuse, or neglect: The warranty does not cover damage resulting from improper installation, maintenance, or handling.
- Cosmetic damage: The warranty does not cover scratches, dents, or other cosmetic imperfections.
- Consumable items: The warranty does not cover consumable items such as filters, light bulbs, or ice trays.
- Commercial use: The warranty is only valid for residential use. Commercial refrigerators may have different warranty terms.
Filing a Warranty Claim
To file a warranty claim, follow these steps:
1. Contact LG Customer Service at 1-800-243-0000.
2. Provide the model number and serial number of your refrigerator.
3. Describe the issue you are experiencing.
4. Schedule an appointment for a technician to visit and diagnose the problem.
Duration of the Warranty
The duration of the LG refrigerator warranty varies depending on the specific model. Typically, the one-year limited warranty covers parts and labor for the first year of ownership. The ten-year limited warranty for the linear compressor covers the compressor for ten years from the date of purchase.
Transferability of the Warranty
The LG refrigerator warranty is transferable to subsequent owners. To transfer the warranty, you must provide the original purchase receipt and the new owner’s contact information to LG Customer Service.
Benefits of the LG Refrigerator Warranty
LG refrigerator warranties provide several benefits:
- Peace of mind: Knowing your refrigerator is protected against unexpected repairs can give you peace of mind.
- Reduced repair costs: If your refrigerator requires repairs, the warranty can significantly reduce the cost.
- Extended coverage: The ten-year warranty for the linear compressor provides extended protection for a critical component of your refrigerator.
The Bottom Line: A Solid Foundation for Appliance Security
Understanding how the LG refrigerator warranty works empowers you to make informed decisions about your appliance maintenance and repairs. With its comprehensive coverage and transferable benefits, the LG refrigerator warranty provides a solid foundation for your appliance security.
What You Need to Know
1. What is the difference between the one-year and ten-year warranties?
The one-year warranty covers all parts and labor for the first year of ownership, while the ten-year warranty covers only the linear compressor for ten years.
2. Does the warranty cover damage caused by power surges?
No, the warranty does not cover damage caused by power surges or electrical problems.
3. Can I extend the warranty beyond its original term?
Yes, you can purchase an extended warranty from LG or a third-party provider to extend the coverage beyond the original term.
