What To Know
- Provide the model number and serial number of your refrigerator, and a representative will assist you in determining the warranty coverage.
- If the repair cost is significant or the refrigerator is old, it may be more cost-effective to replace it.
- The standard warranty on a Kenmore refrigerator is one year from the date of purchase.
When your Kenmore refrigerator malfunctions, determining its warranty status becomes paramount. Understanding the intricacies of your warranty coverage can save you both time and money. This comprehensive guide will delve into the realm of Kenmore refrigerator warranties, helping you ascertain whether your appliance is still under warranty and how to proceed accordingly.
Kenmore Refrigerator Warranty Coverage
Kenmore refrigerators typically come with a one-year limited warranty from the date of purchase. This warranty covers defects in materials and workmanship, excluding normal wear and tear. Some models may offer extended warranties of up to five years, which can be purchased at an additional cost.
Checking Your Kenmore Refrigerator Warranty Status
Several methods can be employed to verify the warranty status of your Kenmore refrigerator:
1. Check the Purchase Receipt
Locate the original purchase receipt for your refrigerator. The warranty start date and duration will be clearly stated on the receipt.
2. Contact Kenmore Customer Service
Reach out to Kenmore customer service at 1-800-469-4987. Provide the model number and serial number of your refrigerator, and a representative will assist you in determining the warranty coverage.
3. Use the Kenmore Warranty Checker
Visit the Kenmore website at www.kenmore.com/warranty. Enter your refrigerator’s model number and serial number to access the warranty information.
Extended Warranties
Extended warranties, also known as protection plans, offer additional coverage beyond the manufacturer’s warranty. These plans can provide peace of mind and protect you from costly repairs.
1. Kenmore Elite Protection Plan
The Kenmore Elite Protection Plan offers comprehensive coverage for up to five years. It includes parts and labor costs, as well as coverage for accidental damage and food spoilage.
2. Third-Party Protection Plans
Third-party retailers such as Home Depot and Lowe’s offer their own extended warranty plans for Kenmore refrigerators. These plans may vary in coverage and cost, so it’s important to compare them carefully before purchasing.
Exclusions from Warranty Coverage
Not all issues with your Kenmore refrigerator will be covered by the warranty. Exclusions may include:
1. Normal Wear and Tear
The warranty does not cover damage resulting from regular use, such as scratches, dents, or fading.
2. Improper Installation or Maintenance
If the refrigerator was not installed or maintained according to the manufacturer’s instructions, the warranty may be void.
3. Power Surges or Electrical Faults
Damage caused by power surges or electrical faults is not typically covered by the warranty.
Filing a Warranty Claim
If you believe your Kenmore refrigerator is under warranty and needs to be repaired, follow these steps:
1. Contact Kenmore Customer Service
Reach out to Kenmore customer service at 1-800-469-4987. Provide the model number, serial number, and a detailed description of the issue.
2. Schedule a Service Appointment
A Kenmore-authorized technician will be dispatched to your home to diagnose and repair the refrigerator.
3. Provide Proof of Purchase
When the technician arrives, you will need to provide proof of purchase, such as the original receipt or invoice.
Beyond the Warranty Period
If your Kenmore refrigerator is no longer under warranty, you can still have it repaired. However, you will be responsible for the cost of parts and labor.
1. Contact a Local Appliance Repair Technician
Search online or ask for recommendations to find a qualified appliance repair technician in your area.
2. Get an Estimate
Explain the issue with your refrigerator to the technician and request an estimate for the repair.
3. Decide Whether to Repair or Replace
Consider the cost of the repair and the age of your refrigerator. If the repair cost is significant or the refrigerator is old, it may be more cost-effective to replace it.
Basics You Wanted To Know
1. How long is the warranty on a Kenmore refrigerator?
The standard warranty on a Kenmore refrigerator is one year from the date of purchase.
2. What does the Kenmore refrigerator warranty cover?
The warranty covers defects in materials and workmanship, excluding normal wear and tear.
3. Can I purchase an extended warranty for my Kenmore refrigerator?
Yes, Kenmore offers the Elite Protection Plan, which provides extended coverage for up to five years.
4. What is not covered by the Kenmore refrigerator warranty?
The warranty does not cover normal wear and tear, improper installation or maintenance, or damage caused by power surges.
5. What should I do if my Kenmore refrigerator is not under warranty?
You can contact a local appliance repair technician to get an estimate for the repair or consider replacing the refrigerator.
