How To Remove Xfinity Doorbell: A Comprehensive Guide For Homeowners

Xfinity Doorbell, a smart doorbell system offered by Xfinity, provides homeowners with enhanced security and convenience. However, situations may arise where removing the doorbell becomes necessary. Whether you’re moving to a new home, upgrading to a different security system, or simply no longer require the service, this comprehensive guide will walk you through the process of removing your Xfinity Doorbell with ease.

Step 1: Gather the Necessary Tools

Before commencing the removal process, ensure you have the following tools at hand:

• A Phillips-head screwdriver
• A flat-head screwdriver
• A ladder (if necessary)
• Safety glasses
• Gloves

Step 2: Deactivate the Xfinity Doorbell Service

1. Contact Xfinity Customer Support:

• Call Xfinity customer support at 1-800-XFINITY (1-800-934-6489) or visit their website.
• Request to cancel or deactivate your Xfinity Doorbell service.
• Confirm the cancellation or deactivation with the customer support representative.

2. Remove the Xfinity Doorbell App from Your Devices:

• On your smartphone or tablet, locate the Xfinity Doorbell app.
• Tap and hold the app icon until a menu appears.
• Select “Uninstall” or “Delete” to remove the app from your device.

Step 3: Disconnect the Xfinity Doorbell

1. Turn Off the Power to the Doorbell:

• Locate the circuit breaker or fuse box that controls the power to your doorbell.
• Flip the breaker switch to the “Off” position or remove the fuse.

2. Disconnect the Wires from the Doorbell:

• Use a Phillips-head screwdriver to loosen the screws that secure the doorbell to the mounting bracket.
• Carefully remove the doorbell from the mounting bracket.
• Disconnect the wires from the doorbell terminals.
• Label the wires with masking tape to ensure proper reconnection during reinstallation (if applicable).

Step 4: Remove the Mounting Bracket

1. Loosen the Mounting Screws:

• Use a Phillips-head screwdriver to loosen the screws that secure the mounting bracket to the wall.

2. Remove the Mounting Bracket:

• Carefully remove the mounting bracket from the wall.
• Patch any holes left in the wall with spackling compound and paint to match the surrounding area.

Step 5: Clean Up and Dispose of the Xfinity Doorbell

1. Clean the Doorbell and Mounting Bracket:

• Use a damp cloth to clean the doorbell and mounting bracket.
• Allow them to dry completely before storing or disposing of them.

2. Dispose of the Xfinity Doorbell Properly:

• Contact your local recycling center or waste management facility to inquire about proper disposal methods for electronic devices.

Step 6: Reinstall the Original Doorbell (Optional)

1. Prepare the Wiring:

• If you’re reinstalling your old doorbell, ensure the wires are properly labeled and connected to the correct terminals.

2. Mount the Doorbell:

• Position the doorbell in the desired location and secure it with the mounting screws.

3. Connect the Wires:

• Connect the wires to the appropriate terminals on the doorbell.

4. Test the Doorbell:

• Turn on the power to the doorbell and press the doorbell button.
• Ensure the doorbell chimes or rings as expected.

Step 7: Finalize the Removal Process

1. Update Your Xfinity Account:

• Log in to your Xfinity account online or contact customer support to confirm that the Xfinity Doorbell service has been removed from your account.

2. Store or Dispose of the Xfinity Doorbell Equipment:

• If you’re not planning to reinstall the Xfinity Doorbell, store it in a safe place or dispose of it according to local regulations.

Basics You Wanted To Know

Q: Can I remove the Xfinity Doorbell myself?

A: Yes, you can remove the Xfinity Doorbell yourself by following the steps outlined in this guide. However, if you’re uncomfortable working with electrical wiring or are unsure about any aspect of the removal process, it’s recommended to seek assistance from a qualified electrician.

Q: What should I do with the Xfinity Doorbell equipment after removal?

A: You can store the Xfinity Doorbell equipment in a safe place in case you decide to reinstall it in the future. Alternatively, you can dispose of it properly by contacting your local recycling center or waste management facility.

Q: Will removing the Xfinity Doorbell affect my other Xfinity services?

A: No, removing the Xfinity Doorbell should not affect your other Xfinity services, such as internet, cable TV, or phone. However, if you experience any issues with your other Xfinity services after removing the doorbell, contact Xfinity customer support for assistance.